We protect your information
Affluency takes reasonable efforts to protect your Personal Data from loss, misuse and unauthorized disclosure. Affluency restricts access to information about you to its employees on a need to know basis. To protect information about you, Affluency maintains physical, electronic and procedural safeguards according to industry standards and practices which are reviewed on a regular basis. Affluency retains your Personal Data to the extent one or more of the purposes for which it was collected remain valid and for other legal or business purposes which retention may be necessary.
While Affluency strives to protect your Personal Data, Affluency cannot completely guarantee the security of the information transmitted to Affluency as no data security measures can guarantee 100% security at all times.
Sensitive and private data exchange between MyAffluency.com and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
ALL ONLINE TRANSACTIONS ARE PROCESSED THROUGH A GATEWAY PROVIDER AND ARE NOT STORED OR PROCESSED ON OUR SERVERS.
We do not share your information
You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise.
We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.
Why we need what we collect?
Affluency collects and uses your Personal Data for the following purposes:
a. Verifying your identity;
b. Responding to your queries and requests;
c. Fulfilling your order(s);
d. Tracking email invitations you send;
e. Assessing and processing any applications or requests made by you for products and services offered by Affluency;
f. Responding to your queries and requests and handling complaints through your personalised profile of your shopping history;
g. Monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes;
h. Managing and facilitating the administrative and business operations of Affluency and complying with internal policies and procedures;
i. Complying with applicable anti-money laundering, tax evasion and anti-terrorist financing laws, regulations and rules;
l. Complying with any legal, governmental or regulatory requirements, codes of practice or guidelines of any relevant jurisdiction;
m. Complying with the requirements or directions of any competent regulatory authority;
o. Legal purposes (including but not limited to obtaining legal advice and dispute resolution); and
p. Any other purpose relating to any of the above.
Affluency may have also specifically notified you of any other purposes which Affluency collects, uses or discloses your Personal Data in relation to specific services or in your dealings with Affluency. By doing so, you agree and consent to Affluency collecting, using and disclosing your Personal Data for these additional purposes as well.
We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you.
Disclosing your information
Subject to the provisions of any applicable law, Affluency may be required to disclose your Personal Data for the purposes listed above (where applicable), to the following third parties located in Singapore or overseas:
1. Affluency’s service providers involved in providing, managing or administering services provided to you;
2. Affluency’s professional advisors;
3. Relevant government regulators, statutory bodies or authorities and/or law enforcement agencies;
4. Your authorised representatives; or
5. Any other party to whom you authorise Affluency to disclose your Personal Data to.
In order to ensure that all our Users comply with the Policies, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.
Data Access and Data Correction
If you are a MyAffluency.com registered user and:
a. would like to obtain access to your Personal Data;
b. would like for your Personal Data to be corrected or updated; or
c. would like to withdraw your consent or limit the use of your Personal Data,
You may access and update your registration information and your preferences to receive email or other communications from us by sending an email to [email protected] or by updating your account page.
Please note that Affluency reserves the right to refuse your requests for any reasons permitted by law. Where permitted by law, you may ask that Affluency collect or delete any inaccurate information.
If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request may result in Affluency not being in a position to communicate or correspond with you, to continue providing services to you, or to administer any order or relationship already in place.